ICS 660 Human Factors, Needs Assessment, and User-Driven Design
Intended to provide insights into the human aspects of information and communications systems planning, design, implementation, and evaluation. Includes the practice of project management techniques, needs assessment instruments and problems and opportunities involved with transparent system and user-driven technology development and deployment. Examines the user experience (UX) user needs, values, abilities and limitations within the context of business goals and objectives. This is a research and project based course.