LSCM 355 Quality Management and Lean Six Sigma
Focuses on concepts and tools for quality control and improvement in both manufacturing and service organizations. Topics include: total quality management, quality planning, quality cost principles, the use of statistical methods for quality control and improvement, Malcolm Baldrige National Quality Award criteria, and ISO standards.
Prerequisite or parallel: ECON 221 or MATH 181 or MATH 221 or MATH 320 or MATH 321 or equivalent or permission of the department chairperson.